{Workshops}

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{Activitis}

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{Events}

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{DR. CARMEN MARTÍNEZ, A SOCIOCULTURAL APPROACH TO VOICE USER INTERFACES}

A sociocultural approach to Voice User Interfaces

In October our guest will be Dr. Carmen Martínez. Come over and meet her!

VUIs are integrated into many modern smartphones and are also sold as standalone appliances for the home. As they become mainstream technology, they also push the flourishment of design interest in conversational interfaces. On a social level, the ubiquitous availability of VUIs constitutes the source for the emergence of conversational practices specific to human-to-machine interactions. The situated nature of such practices in hybrid (physical and digital) communicative contexts shapes the organization of human-to-machine conversations with unique and specific sociocultural characteristics. In this presentation, we explore ways of operationalizing conversational findings from such hybrid contexts for the purposes of VUI design. We try to identify what can be done to improve user experience and consider creative approaches to how we might ameliorate challenges that are currently faced in voice-based product design.

Dr. Carmen Martínez is a VUI designer and researcher consulting through Computer Futures Berlin. She holds a PhD in Conversation Analysis and is a recognized expert in the field of human-to-human conversation. Currently, most of her work focuses on the innovative conception and heuristic testing of paradigms of conversational interactions between humans and intelligent assistants, chatbots, and robots. Carmen regularly publishes her approaches to human-machine communication in dialog in Chatbot Magazine (USA) and Planeta Chatbot (Spain). As an Alexa developer, she applies her previous experience as second language instructor for creating voice-mediated educational products.

MONTHLY WORKSHOPS

So far, more than 700 Hispanics, mostly Spanish, have attended our workshops. The objectives of our monthly talks are:

  1. Inspire young people to become entrepreneurs and start their own business project.
  2. Train young people in the different areas necessary for the successful completion of a business project.
  3. Put Hispanics in contact with each other by working in the digital sector in the city to help them improve their career and professional projection.

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